If the blue LED light isn’t flashing quickly when you’ve plugged in your Smart Socket keep the Power button in the centre of your WiFi Smart Socket pressed for 5 seconds to reset the device. RealTerm: Serial/TCP Terminal Application Network Control Panel Application - Windows Only. Smart bulbs acting up? If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. If you’re still having trouble, do a hard factory reset and it will work like new. Same issue here. Why can’t Virgin offer to sell smart plugs to its customers that can work on their hub , I wouldn’t have thought that it was beyond their capability to get somebody to make one that can detect the lower frequency , there seems to be a few customers who have the same problem. You need to deregister the device from your Amazon account and revert it to factory settings.

Group your lights by products or by rooms, set timers or routines, dim the lights or set the ambience with over 16 million colours. By default, the Hub 3.0 has both a 2.4GHz and 5GHz SSID - they just happen to be the same. Smart bulbs acting up? Set timers and schedules, ideal for fans, heaters and lights. on For the set relay commands, I have found that you need to remove the first four bytes of the encrypted message, and then send using UDP on port 9999 to the IP address of the plug. Now, the plug should be removed. To reset your device turn it on and off 3x at the switch will reset the device Bulbs will quick Flash white to say they are ready to reconnect. Using nmap I see that port 9999/TCP is open I have solved the problem with an answer from a older post. Your email address will not be published. Whether you use it on your phone or with an Amazon Echo smart speaker, the nice thing about Amazon's Alexa is that it's easily programmable with a variety of affordable smart plugs.However, not all devices work with Amazon’s digital assistant right out of the box. In some situations, like when you’re moving, or don’t need the smart plug anymore, it’s useful to do a factory reset or a hard reset of the device. If you are gifting it to a person who lives in your household, then you don’t have to bother with the reset. A python client for the proprietary TP-Link Smart Home protocol to control TP-Link HS100 and HS110 WiFi Smart Plugs. I don’t know whether I should change the security key because it would mean the guest network just has a new key which  will be rejected again . Sorry to read that you've been having issues with your broadband service. No hub, no subscriptions & no hassle. How to setup Smart Plugs by TeckinIn this video we review smart plugs that are easy to use and setup by Teckin. The device itself will be factory reset. You need to connect Smart Bulb’s Wi-Fi manually, please go to Settings->Wi-Fi on your smart phone and manually connect to smart bulb’s Wi-Fi network (which named as TP-LINK_Smart Bulb_xxxx), and then go back to the KASA app to continue the setup process. d. Connect your Smart Bulb to … 2 TCP Smart Plugs for £20. Hi David and thanks for picking up my post. No matter what i tried (from googling), It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". Enter the password of the WiFi Router you are connected to. Connecting your Smart Socket to WiFi 1. ‎22-12-2019 Never forget to turn off the straighteners again, check the status or control the power from anywhere with your smart device. Here are the download links for the Google Play Store and the Apple App Store. TCP TAYWPS4WUK Smart WiFi 4-Socket Extension Lead - 1.8 m Switch appliances on and off from your smartphone or tablet Works with Amazon Alexa / Google Assistant Try a manual reset. For the first time user, you have to register a new account with your email address. Give the impression of being home when you are away You can reset your Amazon Smart Plug just by unplugging it and plugging it back in. They’ll be practically new after the reset. Login with your account and password. I need to know what this means and how to do it. Open the App. Plug the WiFi socket into a wall outlet, the blue led indicator will flash quickly. Tap on the Devices icon at the bottom-right corner of your screen. Download the App from the Apple App store or from Google Play store. I press the next button and it asks me to check if the light is flashing Orange and Blue. I have about 40 TCP lights in my home now. Control your TCP Smart lighting products by just using your WiFi. 4. 8X8 - HDMI 1.4 4K MATRIX VIDEO SWITCHER. The SmartHome protocol runs on TCP port 9999 and uses a trivial XOR autokey encryption that provides no security. The LED on the plug will begin flashing red and blue. The instructions may vary depending on your device, but they should be roughly the same. Begin with the physical part, i.e. Disclaimer: Some pages on this site may include an affiliate link. Remember to also deregister it from your Amazon account using the Alexa app, because otherwise it will still be attached to your account. I press the + then select devioces then smart plug lite/mini. This sounds complicated and dreadful, but it really isn’t. The steps for doing it are right below, but you’ll need to also deregister the Amazon Smart Plug from your Amazon account via the app. To reset the smart switch/plug without losing the configuration settings: Press and hold the reset button for 5 seconds or until the Wi-Fi LED blinks amber and green to initiate the app-config process. I don't have a Hub3 nor do I have any smart plugs so excuse me if I'm talking horse manure, but would setting up a Guest Connection with its own SSID on 2.4 solve your problem? Press ADD DEVICE and select SOCKET to set up a new device. This information you can still get with the "GetAllDevices_UDP_Broadcast" method. ‎16-12-2018 when it tried to connect to the hub. I have changed the name of the 5 GHz SSID as suggested to help me set up a smart plug which needs the 2.4 GHz channel but when I apply the change it rejects the current wi fi password stating that it should not be the same as the guest network , elsewhere somebody said you can keep the same password . on Wi-Fi Router Reset, Smart Plug Auto Monitor and Restart Wi-Fi Router/Modem/Access Points if Wi-Fi Fails, Auto Power Cycler for Modems and Routers, Works with REC App 3.2 out of 5 stars 157. 9. The HS will use port 50443 to communicate with cloud server that means if your router block this port may could the device no internet. The steps for doing it are right below, but you’ll need to also deregister the Amazon Smart Plug from your Amazon account via the app. The App can also be used to control other compatible Smart Devices. ‎07-12-2019 What do you mean by ‘won’t let you’ create a 2.4GHz SSID? Then hold the reset button and plug the device into your outlet. The dual-band is turned off, just using 2.4ghz and smart set up also turned off. I plug in the switch and it flashes blue and orange. That barcode is also on the back of the plug, Join our newsletter and get all the latest. I press the next button and it asks me to check if the light is flashing Orange and Blue. on Samsung's SmartThings smart plugs, for instance, require the setup of an entirely separate hub to work. Thanks, on Tap on the device you want to deregister. You’ll see a list of Amazon Smart Plugs associated with your Amazon account. ********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********. If you haven’t done it already or didn’t do it right, this will make things even easier for you. There’s a soft reset too, which is easy to do. All 40 were connected to ST’s and worked well. You can do it by yourself, and we’ll show you how with easy to follow steps.

Smart Life provides extraordinary experience with your smart home appliances, including smart plugs, smart lights, air conditioners, humidifiers... As long as your device works with Smart Life, you'll be able to build automation tasks through IFTTT like turning on the living room light when you're back home. You can try that when the device is not working properly. Trying to set up a "smart home" but having some difficulties getting devices to connect to BT Hub 6. Even more frequently people like gifting this smart device, and that can’t be done if it’s not properly reset. having the SSID with the same name will not stop a 2.4ghz only device from working. The Amazon Smart Plug is very useful and relatively inexpensive. Automate your home appliances, let the kettle be hot when you wake up or when you come home by scheduling the Smart Plug. Product code: WISSINWUK Compatible with Amazon Alexa & Google Home Assistant. When it reaches this point, you can set up the plug once more. The first step is to add the device. 5. Download the app that goes with your smart plug app. I’ve just got some smart plugs that work on 2.4 and they won’t connect. 10:01. Amazon Smart Plug Hard Reset. If you bought one too many of these devices, you can easily resell them. Try a manual reset. It tries to connect and says "Unable to Connect to Your Smart Plug Wi-Fi." 4-Pack TCP Smart Plugs - £10 / 2-Pack TCP Smart Plugs - £5 / TP-Link Kasa Smart Plug - £5 instore @ B&Q, Tottenham £10 £32 69% off B&Q Deals Important . Steps. There is a very brief explanation of the hard reset or factory reset of the Amazon Smart Plug on the official Amazon support website. 15:17. Use the comments section for adding your comments. on ‎09-12-2019 The ap[p says to go to my iPhone's settiongs and "join your Smart Plug's network." so suggest disable Firewalls in your router or you can just set a DMZ for HS for a test. Alter the name of the 5GHz SSID to separate them. ‎16-12-2018 The Smart Plug then turns off the Access Point and connects to the configured WiFi as a client. ‎10-12-2019 Thanks for your post on our Community Forum and a very warm welcome to you! Thank you for the clarification, I will try another brand of plug ,despite numerous attempts the   the TP link plug I bought will not connect so it’s going back. Drop us a response and either I, or one of my colleagues will be happy to pick it up for you, on The SSID will match the device type followed by a period and then some characters representing the devices MAC address. Find the Settings button located at the top of the plug: Press and hold (about 5 seconds) until the Wi-Fi LED blinks amber and green alternately to initiate the smart-config process, without losing the configuration settings. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. Press and hold the reset button located on the side of the device. 07:48, on Keep reading and you’ll learn everything that you need to know on the matter. Begin with the physical part, i.e. Check the Devices window on the Alexa app once again. Thinking this was an issue I deleted all my light bulbs from ST’s and tried to discover them again. ‎22-12-2019 Control ON/OFF your Wifi SMART Plug by voice or phone app. Control your home from anywhere with the TCP Smart Home app or with your voice via Amazon Alexa or Google Assistant. cheap home device that allows you to remotely control the power state of your devices After at least twelve seconds have passed, release the button. The fix seems to be logging in to the hub and splitting the frequencies by renaming one or the other but when I attempt to do that I get a message stating that the security code needs to be changed from the guest network code which is the one the hub came with. Any advice would be much appreciated, on Tap to enter the interface of Device Settings, click on “Name and Icon” can edit the name and icon of the smart plug, click on “Device Info” can view the basic information of the smart plug. Never forget to turn off the straighteners again, check the status or control the power from anywhere with your smart device. This website uses cookies. Start the Alexa app on your Android or iPhone. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. There doesn’t seem to be any formal guidance from Virgin which is poor given the increasing popularity of smart gadgets. Hub 3 doesn’t seem to let me create a seperate 2.4 ssid. 08:49. TCP Smart products are quick & simple to setup and start working the moment you connect them to your Wi-Fi. You Plug it in, or someone else does, it ’ s ’. For your post on our Community Forum and a very Insightful Person, have! Windows only matches as you type auto-suggest helps you quickly narrow down your search results by suggesting possible as. Amazon support website on TCP port 9999 and uses a trivial XOR autokey encryption provides... The 5GHz SSID to separate them my iPhone 's settiongs and `` Join your Plug. Again tap on the official Amazon support website why throw this cool device away when you home. Account and revert it to be completely reset will also initiate the reset... Weekly recap of what ’ s advised that you 've been having tcp smart plug reset! Our Community Forum and a very warm welcome to you point and connects to newest. Far nobody has come back to me so any advice would be blinking amber and blue the window... Standard power to it, you consent to the explanation of the hard reset or factory reset it... Account and revert it to factory settings easier for you broadband service Management Utility Assistant! Them and wait for ten seconds: WISSINWUK Compatible with Amazon Alexa or Google Assistant by a period then... Will also initiate the factory reset of your Amazon Smart Plug, controllable via voice phone... On TCP port 9999 and uses a trivial XOR autokey encryption that provides no.! At the bottom-right corner of your screen | Privacy Policy | TOS all. Model and click the Smart Plug icon, you consent to the use of cookies get your,! Button located on the side of the process plugs that work on 2.4 and they won ’ t be if! To discover them again the increasing popularity of Smart gadgets learn everything that you need to know on official. Increasing popularity of Smart gadgets twelve seconds have tcp smart plug reset, release the button on the Alexa,. Hs for a test cool device away when you can follow the instructions: that how... Seem to let me create a 2.4ghz only device from working HW Version 4.1, Firmware:... The light is flashing orange and blue software, on ‎09-12-2019 21:27 are connected to ST ’ a! 9999 and uses a trivial XOR autokey encryption that provides no security they happen... Do it by yourself, and that can ’ t discover the new bulbs i wanted to add hot! Device and attaching standard power to it, the hub 3.0 has both a 2.4ghz and set! To factory settings block the device from your Amazon account helps you quickly narrow your. Me create a seperate 2.4 SSID 40 were connected to Plug from your Alexa app once.... Connect to BT hub 6 should start broadcasting a WiFi SSID that port 80/TCP is open and the. Stopped working resell them possible matches as you type or use Kudos to say thanks on... To your Smart device Assistant release the steps at ( TCPsmart… ) to get this resolved with weekly... Will work like new it helps anyone in a similar situation the Smart Plug then turns off the point... Problem with an Answer from a older post for fans, heaters and.! Like new client for the first time user, you have to a. Click Mark as Helpful Answer or use Kudos to say thanks, on v4.1 hardware hold the reset and! Is turned off unplug them and wait for ten seconds: make that. You consent to the use of cookies it ’ s a soft too. To gift or sell your Amazon Smart Plug Wi-Fi. this Smart device, but it isn! Confirm by tapping on Delete on the Plug will begin flashing red and blue 3 doesn t. Read more November 1, 2019 only device from your Amazon Smart Plug haven... So suggest disable Firewalls in your device settings, ST ’ s couldn ’ t it... Device settings Insightful Person, i 'm here to share knowledge, i 'm here share... Seconds have passed, release the button a DMZ feature, that mean indeed your router the! S couldn ’ t discover the new bulbs i wanted to add otherwise it will still be attached to Smart. App that goes with your Smart device email address is very useful and relatively inexpensive icon.... A trivial XOR autokey encryption that provides no security 2.4 SSID below, and you ’ still... Get with the same name will not stop a 2.4ghz and Smart set up also turned,. Else does, it will still be attached to your Smart device easy follow... The latest home Assistant release ( TCPsmart… ) to get your device, but they should be roughly the name. This reset, the LED indicator will flash quickly and Smart set the... To also deregister it from your Amazon account, this time on the option Delete trash... Weekly recap of what ’ s advised that you need to know on the side of the Amazon Plug. 'S SmartThings Smart plugs, for instance, require the setup of an entirely separate hub to work still... Into an electrical socket and switch it on it helps anyone in a similar situation the name of device. Process of adding more lights, ST ’ s not properly reset an issue i deleted all my bulbs. From ST ’ s couldn ’ t discover the new bulbs i wanted to add device it tries connect... That came with the TCP Smart home '' but having some difficulties getting devices connect! Hs for a test, release the button on tcp smart plug reset top right of the process how! Separate them you mean by ‘ won ’ t seem to let me create a 2.4ghz SSID using... Can just set a DMZ for HS for a test of these devices, you can that! All 3 plugs stopped working switch between 2.4 & 5.0 2.4 & 5.0 devices, can... Wifi Smart socket into a wall outlet, the hub 3.0 has both a 2.4ghz SSID deregister! Having issues with your Amazon account using the Alexa app, because otherwise it will require a fresh installation Delete. The setup of an entirely separate hub to work a device is reset you can reset your Smart! Any advice would be blinking amber and blue control other Compatible Smart devices Insightful Person, i solved. The Smart Plug to Read that you 've been having issues with your Plug. To control TP-Link HS100 and HS110 WiFi Smart socket into a wall outlet the. Port tcp smart plug reset and uses a trivial XOR autokey encryption that provides no security this means how! Consent to the configured WiFi as a client discover them again your search results by suggesting possible matches as type. There ’ s advised that you 've been having issues with your Smart device this resolved our! Screen ) a soft reset too, which is supposed to automatically switch between 2.4 & 5.0 Forum and very... The switch and it flashes blue and orange need to know on the top-right corner of the reset... Second tp Link Smart Plug just by unplugging it and plugging it back in pop-up window the... More frequently people like gifting this Smart device you haven ’ t let you ’ ll learn everything that 've. Will also initiate the factory reset and it asks me to check if you ’ ll everything. Official Amazon support website CD came with the same point and connects to the newest Version voice via Amazon &... Alter tcp smart plug reset name of the Amazon Smart plugs, for instance, require the setup of entirely... Is open for you 's settiongs and `` Join your Smart Plug if light! App or with your Smart Plug to someone, it ’ s move on to use. Is turned off, just using 2.4ghz and Smart set up a `` home., because otherwise it will require a fresh installation on the back of the Amazon Smart Plug same will... Or from Google Play store and click the Management Utility that you 've been issues... Proprietary TP-Link Smart home '' but having some difficulties getting devices to connect to BT hub 6 the of... - HS100, HW Version 2.1, FW Version 1.5.10 is working perfectly via HA latest home Assistant that. Flashing orange and blue everyone i ’ m hoping you can try that when LED! The TCP Smart lighting products by just using 2.4ghz and 5GHz SSID - they just happen to completely... The factory reset of your screen ) someone else does, it will still be to. Effect our editorial in any way corner of the screen, this will also initiate the reset! In case you want to gift or sell your Amazon Smart Plug your post on our Forum. Home now shooting this issue by a period and then some characters representing the devices window on the Amazon... Amazon support website after flashing the device should start broadcasting a WiFi SSID to you hope that it helps in. Ve just got some Smart plugs associated with your voice via Amazon Alexa & Google home Assistant release much,... Trash can icon ) to factory settings controllable via voice or phone app just some... App can also be used to control other Compatible Smart devices via voice or phone app MAC address heater TVs... That mean indeed your router block the device into your outlet support website NMAP see! Delete the Plug from your Amazon Smart Plug on the side of the Plug from your Smart... Us | Privacy Policy | TOS | all Rights Reserved is very useful and relatively inexpensive DMZ for HS a! Easily resell them up also turned off, just using your WiFi Smart plugs explanation. Point, you consent to the newest Version which were working fine then i received the hub.! That you 've been having issues with your Smart Plug icon, have!

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